Help

FAQs

Can I purchase vamps separately?

Yes, you can purchase additional vamps separately for £16.95 a pair.

How do I upload my own design?

Click the “Customise” button, then upload your artwork following the on-screen instructions.

Can I preview my custom vamps?

Yes, use our preview feature to see exactly how your design will look on the vamps.

How long will it take to receive my order?

Customised vamps typically ship within 2-3 business days after order confirmation.

Can I change my order after it’s placed?

Orders can be modified within the first 24 hours. After that, processing begins, and changes may not be possible.

Who can I contact for help?

Our customer service team is here to assist you. Contact us at helpme@neslides.com.